Effective Date April 1, 2018.
We hold our customers in the highest regards and are dedicated to providing the best experience. In order to offer an enjoyable and premium experience on our Services, we collect information which can personally identify you (e.g., name, address and email) and information that is about you but that does not identify you individually (e.g., aggregate information on the number and frequency of visits to various pages of the Website)
We receive information about you from various sources, including: (i) from information that you provide to us through your registration and use of the Services through your user account on the Services (your “Account”); (ii) your use of the Services generally; and (iii) from third party websites and services.
We collect information to operate, maintain, and provide to you the features and functionality of the Services, as well as to communicate directly with you. We may also send you service-related emails or messages (e.g., account verification, change or updates to features of the Website or App, technical and security notices).
When you interact with us through the Website and App, we may collect information from you as follows:
Advertisements served through the Services may be targeted to users who fit a certain general profile category, may be based on anonymized information inferred from information provided to us by a user, including Personal Information (like gender or age), may be based on the Services usage patterns of particular users, or may be based on your activity on Third Party Services. We do not provide any non-aggregated, non-anonymous Personal Information to any ad networks for use outside of the Services.
We utilize information that is collected in various ways. Information collected helps our efforts to advance our customers’ and visitors’ online experience when visiting and using our Services, including accessibility, improving content, customer service, and overall Service satisfaction. In addition, we use information that we collect to assist with product development efforts, response to mandated legal notices, to provide you with products or services you request from us, to improve your overall experience with the Services, for internal analytics purposes, to troubleshoot technical difficulties and errors, to notify you about changes to our Services, and in any other way we may describe to you at the time you provide the information. RYAH and any subsidiaries and affiliates (the “High Data Technologies, Inc. Related Companies”) may also use your Personal Information and other personally non-identifiable information collected through the Sites and Apps to help us improve the content and functionality of the Services and to better understand our users.
We are not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, circumstances in which we may share your Personal Information with certain third parties without further notice to you, including:
Public Information: Some of your activity on and through the Services is public by default, such as content you have posted publicly on the Website, App or through social media pages or blogs. If you choose to provide Personal Information using certain public features of the Services, then that information may be publicly available. Please do not share any private information in the public areas of the Services.
User Profile Information: User profile information including your username and other information you enter may be displayed to other users to facilitate user interaction within the Services.
Information Shared with Our Agents: We may sometimes hire other parties to perform certain tasks on our behalf (our “Agents”) which may include identifying and serving advertisements, providing mailing services, providing financial services, web hosting, or providing analytic services. This sharing is only done when those Agents are performing functions solely on our behalf and they are not permitted to store such information except as needed to perform our work or as required by law.
Information Disclosed Pursuant to Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Information may be part of the transferred assets.
Information Disclosed Due to Legal Requirements or for Our Protection or the Protection of Others: THE PRODUCTS PROVIDED BY US MAY BE HIGHLY REGULATED BY VARIOUS GOVERNING AGENCIES. IT MAY BECOME NECESSARY TO SHARE THE INFORMATION THAT WE COLLECT WITH SUCH AGENCIES TO COMPLY WITH LAWS, A JUDICIAL PROCEEDING, COURT ORDER, OR OTHER LEGAL REQUESTS. We may also disclose your Personal Information if we believe it is necessary to (i) satisfy any legal obligation or governmental request, (ii) enforce the Terms of Service, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.
Aggregate Information: We may share Aggregate Information with our partners, service providers and other persons with whom we conduct business. This Aggregate Information does not identify you personally.
The products we sell may be highly regulated and are age-restricted. We are committed to preventing such sales to anyone under the minimum purchasing age for the respective jurisdiction. We will only send you information that encourage or facilitates a purchase of our products after you have certified that 1) you are of legal purchasing age in the respective jurisdiction for the product you wish to purchase; 2) that you wish to be added to our mailing list for the purpose of receiving transactional offers and advertising; and 3) that you understand that providing false information may constitute a violation of the law.
Full use of the App is only enabled by linking a blue-tooth enabled RYAH device, the purchase of which is age restricted. While state and local jurisdictions differ, no one under the age of 18 may purchase a RYAH device. Accordingly, use of the App is not directed to persons under 18, and we do not knowingly collect personal information from persons under 18.
We do not knowingly collect Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through the Website or App or otherwise. If you have reason to believe that a child under the age of 13 has provided Personal Information to us through the Services, please contact us, and we will work to delete that information from our databases.
We take reasonable steps to protect your Personal Information provided via the App or Site from loss, misuse and unauthorized access. However, we cannot guarantee the security of any account information from any breaches. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
You may change or update information in your profile or delete your account entirely. If you have any questions about reviewing, modifying, correcting, or deleting your information, or if you want to remove your name or comments from our Website or App or publicly displayed content, you can contact us directly at info@RYAH.com. You may stop receiving email communications from us by clicking on the “unsubscribe” link provided in such communications.
Because of the nature of our Services, we cannot delete all information about you from our servers even if we delete your account. If you delete your account, you will no longer be able to access your account and the information connected to it, but we will retain certain historical information necessary for the operation of our business, such as records of prior transactions and purchases (if any). Any public activity on your account prior to deletion, such as public comments, will remain stored on our servers and will remain accessible to the public.
Under California law, California residents are entitled to receive information regarding (i) the categories and description of personal customer information that we share with our affiliates and/or third parties for marketing purposes, and (ii) contact information for such affiliates and/or third parties. We provide this information, once per year free of charge, to all of our users, not just California residents. If you would like a copy of this notice, please contact us.
You can use many of the features of the Services without registering, thereby limiting the type of information that we collect. If you choose not to provide any Personal Information, you may not be able to use certain Services or features.
Your access to and use of the Website, App and Services is subject to the Terms of Service.
If you have any questions or concerns regarding privacy using the Services, please email us at firstname.lastname@example.org